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Be Informed. Be Smart. Be Sure.
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Working Hours

Monday - Friday 09:00AM-17:00PM
Saturday - Sunday CLOSED

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contact@genesistechsys.com

UK: +44 203 8832779

Canada: +1 (403) 608-3098

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Support

Genesis offers a blend of local and centralized product expertise to support our customers and maximize their investment with us. Prompt and accurate responses to service requests helps to minimize downtime, optimize performance and reduces the Total Cost of Ownership.

The Genesis Technical Systems support team are here to help build and maintain and support you by

  • anticipating your needs and providing support through the communication channels you want
  • resolving issues that arise in a timely manner with comprehensive follow up
  • providing you with support at the initial planning and integration stages
  • offering a superior customer service experience across all touch points
  • providing a team of experts with over 100yrs technical telecoms experience between them

If you are an existing customer, please use the dedicated Genesis customer support site

The Technical Support Team have detailed in-depth knowledge on all Genesis product and solutions.

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Genesis Technical Systems offers a bespoke and flexible range of training courses and material to meet all your needs.

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Genesis Technical Systems offers you the protection of several product warranties.

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